Reservations

• Should I book my treatments before I arrive?

  We encourage our guests to schedule their appointments in advance to ensure your preferred treatment, time or therapist is available, especially when making multiple appointments. Bookings made on the day of service and walk-in appointments are always welcome, based on availability.

• Why is it so difficult to book my preferred appointment date/timing?

  It is advisable to make advance reservations due to our busy schedule. For weekdays appointments, one to three days in advance, and for weekends 5 to 7 days in advance is recommended.

• Why should I provide my credit card details to make a reservation?

  Our reservation system requires us to enter your credit card details to complete the booking process. If you are uncomfortable to disclose your credit card details over the phone, you can make an online reservation using our secure booking form. Otherwise, you can walk-in our spa to make the rese...

• Can I pay for my friend in advance?

  You can purchase gift vouchers online and your friend can redeem them. Do note that only certain promotional packages are allowed to be purchased as gift vouchers. Please check the terms and conditions. Otherwise, we will be able to send an online payment request to you and you can make the payme...